Privacy Policy

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WA Junction Privacy Policy

Effective date: February 13, 2026

This Privacy Policy explains how WA Junction ("we", "our", or "us") collects, uses, stores, and shares information when users and businesses use our WhatsApp Business related services, website, integrations, and APIs.

1. Information We Collect
  • Account details: name, email address, company information, phone number, and login credentials.
  • Messaging data: WhatsApp message content, media, templates, delivery/read status, and timestamps.
  • Contact data: customer phone numbers, contact names, labels, and profile metadata shared with your account.
  • Technical data: IP address, browser/device information, cookies, logs, and usage analytics.
  • Billing data: subscription and transaction information handled through approved payment providers.
2. How We Use Information
  • To provide and operate WhatsApp Business messaging services and related features.
  • To authenticate users, secure accounts, and prevent abuse, fraud, or unauthorized access.
  • To process, route, and store business communication records requested by our customers.
  • To provide support, troubleshoot issues, and improve platform performance and reliability.
  • To comply with legal, regulatory, and platform obligations (including Meta platform requirements).
3. Legal Basis and Permissions

Businesses using our platform are responsible for obtaining all required end-user notices and consents before sending messages. We process data on behalf of our business customers based on their instructions, applicable law, and our contractual obligations.

4. Data Sharing and Disclosure
  • With Meta/WhatsApp to deliver and manage WhatsApp Business messaging functionality.
  • With trusted service providers (hosting, security, analytics, and support) under confidentiality obligations.
  • With competent authorities when required by law, regulation, court order, or legal process.
  • During business transfers (such as merger or acquisition), subject to applicable privacy protections.

We do not sell personal data to third parties.

5. Data Retention

We retain information only as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention duration may vary based on account settings, contract terms, and legal requirements.

6. Security

We use administrative, technical, and organizational safeguards to protect data against unauthorized access, loss, misuse, or alteration. No internet-based system can be guaranteed 100% secure.

7. International Transfers

Data may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border data transfers.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing, and to request data portability. Requests can be submitted using the contact details below.

9. Children's Privacy

Our services are intended for business use and are not directed to children under 13. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11. Contact

For privacy questions or data requests, contact us at privacy@wajunction.com.

Public URL for Meta/Facebook/WhatsApp Business validation: https://wajunction.com/privacy-policy